Trusted by
Salesforce Native Baggage Solutions for Operational
Excellence and Customer Success
MaxBag is a cutting-edge, Salesforce-native baggage solution
designed to resolve critical challenges in baggage handling.
Tailored for airlines and airports, MaxBag leverages advanced AI,
seamless integrations, and IATA-standardized processes to
deliver efficiency, transparency, and enhanced passenger
satisfaction.
Current Challenges in Baggage Handling
Time-Consuming Case Reporting
Raising a baggage report takes 40-50 minutes at airports.
Lack of Transparency
No receipts provided and no real-time updates for passengers.
Disconnected Systems
Poor collaboration between airport, airline teams, and customer support
Manual, Inefficient Processes
Case closures take 4-5 days with limited visibility for customers.
Non-Compliance
Lack of adherence to IATA standards for baggage handling.
Baggage management Application on Tablet/Ipad (MaxBAG)
MaxBag: A Game-Changer for Airlines and Airports
Key Features That Set MaxBag Apart:
AI-Powered Baggage Tracking
- Advanced AI algorithms match passengers with their baggage seamlessly.
- Significant reduction in baggage mishandling cases.
Streamlined Case Reporting
- Baggage case reporting fully aligned with IATA standards.
- Reduced reporting time with automation and efficient workflows.
Customer Portal
- Passengers can track baggage status in real-time using their PNR.
- Improved transparency enhances customer trust and satisfaction.
Seamless System Integrations
- Integrated with Navitaire for faster case closure and SLA adherence.
- Compatibility with financial applications ensures smooth baggage compensation processes.
Real-Time Collaboration
Connects airports, airlines, and customer service teams to ensure synchronized operations.
Meet MaxBag at Aviation Festival Asia Discover how MaxBag can transform your baggage handling operations.
Event Date:18-19th February, 2025
Booth E23
